","Steps":[{"Title":"Click Guide.","Body":"Click Guide.Click Guide."},{"Title":"Click Filters.","Body":"Click Filters.Click Filters."},{"Title":"Click on the checkboxes to add (or remove) as many filters as you like.","Body":"Click on the checkboxes to add (or remove) as many filters as you like. You can filter by:Subscribed channels.Favourites. Language (English and French only).Genres (e.g., Sports, Movies, Family, etc.).Click on the checkboxes to add (or remove) as many filters as you like. You can filter by:Subscribed channels.Favourites. Language (English and French only).Genres (e.g., Sports, Movies, Family, etc.)."}]},"3":{"LinkURL":"/Virgin-Mobile-TV/Devices/Virgin-Mobile-TV-Web.how_to_search_for_programming_and_channels","LinkText":"Searching for shows","LinkID":3,"LinkAction":null,"Type":null,"Desc":null,"Steps":[{"Title":"From the Home, Guide, Shows or Movies sections, click Search.","Body":"From the Home, Guide or On Demand sections, click Search.From the Home, Guide or On Demand sections, click Search."},{"Title":"Type what you're searching for into the box, then click the magnifying glass icon or press Enter on your keyboard.","Body":"Type what you're searching for into the box, then click the magnifying glass icon or press Enter on your keyboard.Type what you're searching for into the box, then click the magnifying glass icon or press Enter on your keyboard."},{"Title":"The top results in each section will be displayed.","Body":"The top results in each section are displayed."},{"Title":"Browse the top results in each section by clicking the left and right arrows.","Body":"Browse the top results in each section by clicking the left and right arrows."},{"Title":"Click any of the tabs to jump to a specific section of the search results.","Body":"Click any of the tabs to jump to a specific section of the search results.Click any of the tabs to jump to a specific section of the search results."}]},"4":{"LinkURL":"/Virgin-Mobile-TV/Devices/Virgin-Mobile-TV-Web.how_to_access_the_trending_now_programs","LinkText":"Find trending programs","LinkID":4,"LinkAction":null,"Type":null,"Desc":null,"Steps":[{"Title":"Click Home.","Body":"Click Home.Click Home."},{"Title":"The Trending now programs appear at the top on the screen. Click the desired program.","Body":"The Trending now programs appear at the top on the screen. Click the desired program.The Trending now programs appear at the top on the screen. Click the desired program.The Trending now programs appear at the top on the screen. Click the desired program."},{"Title":"The Trending now program will start.","Body":"The Trending now program will start."}]},"5":{"LinkURL":"/Virgin-Mobile-TV/Devices/Virgin-Mobile-TV-Web.how_to_browse_the_on_demand_catalogue","LinkText":"Using the Shows and Movies Section","LinkID":5,"LinkAction":null,"Type":null,"Desc":null,"Steps":[{"Title":"The Movies and Shows sections contain on-demand content.","Body":"The Movies and Shows sections contain on-demand content.The Movies and Shows sections contain on-demand content."},{"Title":"Click on a shortcut at the top of the Movies or Shows sections to easily navigate to different categories.","Body":"Click on a shortcut at the top of the Movies or Shows sections to easily navigate to different categories.Click on a shortcut at the top of the Movies or Shows sections to easily navigate to different categories."},{"Title":"Select View All to see more content within that category.","Body":"Content can be found on either the TV or the Family & Kids tabs.Content can be found on either the TV or the Family & Kids tabs."}]},"6":{"LinkURL":"/Virgin-Mobile-TV/Devices/Virgin-Mobile-TV-Web.how_to_navigate_to_other_content_while_watching_a_program","LinkText":"Navigate to other content while watching a program","LinkID":6,"LinkAction":null,"Type":null,"Desc":null,"Steps":[{"Title":"When watching a program, click the MENU icon to open the On Now or On Demand guide.","Body":"When watching a program, click the minimize icon to open the On Now or On Demand guide.When watching a program, click the minimize icon to open the On Now or On Demand guide."},{"Title":"You can access your On Now, Recent Channels, Favorite Channels and Trending list content directly from this view.","Body":"You can access your On Now, Recent Channels and On Demand list content directly from this view.You can access your On Now, Recent Channels and On Demand list content directly from this view."},{"Title":"Click any other program to start watching it. Click maximize to return to full screen.","Body":"Click any other program to start watching it.Click any other program to start watching it."}]},"7":{"LinkURL":"/Virgin-Mobile-TV/Devices/Virgin-Mobile-TV-Web.how_to_turn_on_closed_captioning","LinkText":"Changing closed captioning settings","LinkID":7,"LinkAction":null,"Type":null,"Desc":null,"Steps":[{"Title":"When watching a program, click CC to enable closed captions for the video being watched.","Body":"When watching a program, click CC to enable closed captions for the video being watched.When watching a program, click CC to enable closed captions for the video being watched."},{"Title":"Click CC again to turn off closed captions.","Body":"Click CC again to turn off closed captions.Click CC again to turn off closed captions."}]}}},"2":{"LinkText":"Manage usage and restrictions","Articles":{"0":{"LinkURL":"/Virgin-Mobile-TV/Devices/Virgin-Mobile-TV-Web.how_to_use_parental_controls","LinkText":"Blocking inappropriate programming","LinkID":0,"LinkAction":null,"Type":null,"Desc":null,"Steps":[{"Title":"Click Accounts.","Body":"Click Account.Click Account."},{"Title":"Click Settings.","Body":"Click Settings.Click Settings."},{"Title":"Click Parental Controls.","Body":"Click Parental Controls.Click Parental Controls."},{"Title":"Click Edit to change the parental controls.","Body":"Click Edit to change the parental controls.Click Edit to change the parental controls."},{"Title":"Enter your password.","Body":"Enter your password.Enter your password."},{"Title":"Click Unlock.","Body":"Click Unlock.Click Unlock."},{"Title":"In the left column, set parental controls that will use the Canadian classifications.","Body":"In the left column, set parental controls that will use the Canadian classifications.In the left column, set parental controls that will use the Canadian classifications."},{"Title":"In the right column, set parental controls that will apply to different \"advisories\".","Body":"In the right column, set parental controls that will apply to different \"advisories\".In the right column, set parental controls that will apply to different \"advisories\"."},{"Title":"Click Save when you're finished.","Body":"Click Save when you're finished.Click Save when you're finished."},{"Title":"Parental controls have been set.","Body":"Parental controls have been set."}]},"1":{"LinkURL":"/Virgin-Mobile-TV/Devices/Virgin-Mobile-TV-Web.how_to_remove_devices_from_my_account","LinkText":"Remove registered devices","LinkID":1,"LinkAction":null,"Type":null,"Desc":null,"Steps":[{"Title":"Click Account.","Body":"Click Account.Click Account."},{"Title":"Click Settings.","Body":"Click Settings.Click Settings."},{"Title":"Click My Devices.","Body":"Click My Devices.Click My Devices."},{"Title":"Click the trash can icon next to the device you want to remove.","Body":"Click the trash can icon next to the device you want to remove.Note: Once a device is removed, you must wait 30 days before you can add it back.Click the trash can icon next to the device you want to remove.Note: Once a device is removed, you must wait 30 days before you can add it back."},{"Title":"Click Delete.","Body":"Click Delete.Click Delete."},{"Title":"Enter your password.","Body":"Enter your password.Enter your password."},{"Title":"Click Unlock.","Body":"Click Unlock.Click Unlock."},{"Title":"The device has been removed.","Body":"The device has been removed."}]},"2":{"LinkURL":"/Virgin-Mobile-TV/Devices/Virgin-Mobile-TV-Web.how_to_set_your_video_streaming_quality","LinkText":"Changing video quality","LinkID":2,"LinkAction":null,"Type":null,"Desc":null,"Steps":[{"Title":"Click Account.","Body":"Click Account.Click Account."},{"Title":"Click Settings.","Body":"Click Settings.Click Settings."},{"Title":"Click Video Quality.","Body":"Click My Account.Click My Account."},{"Title":"In the Streaming section, click the desired setting.","Body":"In the Streaming section, click the desired setting.In the Streaming section, click the desired setting."}]},"3":{"LinkURL":"/Virgin-Mobile-TV/Devices/Virgin-Mobile-TV-Web.how_to_turn_on_closed_captioning","LinkText":"Changing closed captioning settings","LinkID":3,"LinkAction":null,"Type":null,"Desc":null,"Steps":[{"Title":"When watching a program, click CC to enable closed captions for the video being watched.","Body":"When watching a program, click CC to enable closed captions for the video being watched.When watching a program, click CC to enable closed captions for the video being watched."},{"Title":"Click CC again to turn off closed captions.","Body":"Click CC again to turn off closed captions.Click CC again to turn off closed captions."}]}}}},"Devices":{}} com.vmc.stepbystep.model = "1"; Interactive Tv Guides - Virgin Plus

Internet Explorer is no longer being supported.

Heads up: Internet Explorer is retiring on June 15, 2022. For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser.

X
X

Ok
X

Warning Msg Title

Warning Msg Content

Ok

Watching Virgin Plus TV on your computer

< Go back

Step {{$index + 1}} of {{selectedArticle.Steps.length}}

+ -

Images may not be exactly as shown.

Applicable to:

Operating Systems:

OS

Note:

Print this article